Delivery Terms & Conditions

 

Domestic Orders

For purchases over Rs. 1,500/- we deliver free. The free delivery service is available throughout Sri Lanka.

 

International Orders

All International orders are subject to postage levies dependent on weight and region and/or country

 

Delivery Time

All orders are serviced and despatched the same day. Domestic orders reach their destination within 3 working days whilst International orders generally take longer and reach their destinations within 4 to 6 weeks from the date of despatch and depending on the country of final destination.

 

Carriers

The company generally uses the services of SRI LANKA POSTS for all despatches both local and international. All packages are despatched under registered cover and signed-for and accepted by the recipient at the time delivery. However, depending on the urgency of a package the company may also use the services of a reputed courier agent to ensure that packages reach their destination on time.

 

Special Order Services

Due to busy outflows books listed on the website will generally show the following comments Out of Stock or On Order. In situations such as these we request customers to contact us and ascertain how quickly we can replenish stocks or even obtain a single copy as a special order if necessary. Our customer care team will be delighted to respond to your inquiries. Please write in to info@serendibbooks.com or sales@serendibbooks.com

 

Easy Payment Options

Pay by Credit Card of your choice. Pay via Pay Pal. Pay by Money Order or Postal Order.
Pay by cheque. Pay directly in to our Bank Account. Please write to us at info@serendibbooks.com or sales@serendibbooks.com and we will be happy to help-out by providing our bank account details or any other clarifications you might have.

 

 

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